Data Recovery

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External Hard Drive Recovery

Our experts have extensive experience recovering data from external hard drives. With 15 years experience in the data recovery industry, we can help you securely recover your data.

Software Fault £249

2-3 Days

Mechanical Fault £349

2-3 Days

Critical Service £795

2-3 Days


External Hard Disk – Common Failures we receive in for Recovery:

External Hard Disk failure can happen for several different reasons. External drives can be dropped, data deleted by accident, reformatted by mistake, not show up on computer when connected via USB cable, disk is making clicking noises. If your external hard disk has any of these problems it is important to have a professional look at your disk. We have 15 years experience in recovering data from damaged external hard drives . Below is a list of the most common External Hard Drive Failures we receive in for data recovery:

External Hard Disk Physical or Mechanical Failures:

External Hard Disk mechanical failure is very common for external hard drives. As external hard drives are not based inside a computer they are prone to getting moved about and in the process they can suffer knocks and falls. Clicking noises are common place for an external drive and means the hard disk has suffered a read/write head failure. Beeping noises or also a common fault of external hard disks and means there is a problem with the motor that spins the disk platters inside the external hard disk casing. We are External Hard Drive Experts . If you have a problem with your external disk give us a call for some professional advice.

External Hard Disk PCB Problems:

External Hard Disk PCB can fail for a number of different reasons. The PCB is the components on a hard disk that get it to spin up etc. Water damage is a good example of damage to PCB circuit chips and thus external hard drive will not spin up and be completely dead.

External Hard Disk Firmware Failure:

External hard disk firmware is a piece of software that resides on chips on the PCB or resides on the disk platters or both. The firmware software operates the hard drive and gives its parameters such as disk make and model, disk capacity etc. Over the years there has been numerous drives that have had high percentage firmware failures, Maxtor Diamond Max 8 drives, Fujitsu MPG drives, Seagate 7200.11 drives etc. If your disk seems to be running okay but is not getting recognised by your computer or is displaying incorrect capacity then it probably has a firmware issue. We have the latest hardware to recover data from firmware damaged drives , we have a very large database of firmware software to re-flash firmware damaged disks.

External Hard Disk is getting recognized but Freezing Computer:

External Hard Disk getting recognized and doing everything it should be doing except allowing you access to your data, this is the most common problem we receive in for data recovery . This normally means your external hard disk is degrading. An external disk that is degrading normally means that the sectors where your data is stored are going bad and as a result the computer cannot read your hard drive and thus freezes your computer. We have the latest and greatest sector imaging machines on the market. We have the highest data recovery rate for this type of problem in England.